While everyone chases shiny new AI toys, smart companies are quietly building agents that solve real problems. See why GPT-5's "I don't know" might be its smartest feature yet.
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Hello from ABBYY's AI Team

Just like Neo learning to see the Matrix for the first time, navigating today's AI landscape requires the right perspective to separate signal from noise. While the tech world buzzes with promises of artificial general intelligence and trillion-parameter models, the real magic happens when AI meets practical business challenges, and knows when to admit what it doesn't know. 

 

This month, we're diving into the developments that matter: from GPT-5's refreshing honesty about its limitations to Walmart's strategic pivot from scattered AI experiments to unified "super agents" that actually deliver results. We'll explore why smart organizations are moving beyond the LLM gold rush and building AI systems that combine imagination with precision. 

 

Ready to cut through the hype and discover what's actually working in the field? Let's jump into the AI stories shaping our digital future this month.  

 

Max Vermeir, Sr. Director AI Strategy

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AI News You Need to Know: Expert Take

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Dr. Marlene Wolfgruber

Why the Smartest AI Knows When to Think—and When to Check the Facts

Large language models are one of the most versatile leaps in AI - able to understand nuance, interpret intent, and generate coherent, context-rich output across industries, from personalized customer engagement to research synthesis and code generation. 

 

Advances like GPT-5’s ability to acknowledge uncertainty instead of fabricating answers mark a cultural shift toward AI that’s not only powerful but aware of its limits - key to building trust in real-world use. 

 

LLMs excel at reasoning, dialogue, and creative synthesis, but when paired with structured, domain-specific systems, they deliver both imaginative ideas and accurate results - combining free-flowing intelligence with precision you can count on.  

Learn More  >

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Slavena Hristova

Walmart Shows What It Takes to Make AI Agents Work at Scale

Walmart’s shift from dozens of siloed AI agents to a handful of unified “super agents” marks a key milestone in enterprise AI maturity. What began as a wave of experimentation is now evolving into strategic integration - focused on adoption, usability, and business impact. 

 

By consolidating agents for customers, employees, engineers, and suppliers, Walmart is addressing the core challenge many enterprises face: fragmentation. The use of the Model Context Protocol (MCP) plays a critical role here, allowing agents to interact behind the scenes and creating seamless, human-friendly interfaces. 

 

This move reflects a broader trend: leading organizations are embedding AI into real workflows, not just standalone tools. They’re designing for scale, clarity, and business value - improving service, streamlining operations, and helping employees do more with less friction. 

The future of AI agents will be shaped by those who build with purpose. Walmart just raised the bar.  

Learn More  >

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Jonathan Knisley

Make Good AI Decisions for your Organization

Scaling AI programs and delivering the predicted ROI is hard work. Looking to break the AI hype cycle? Try these tactics. 
 
1. Don’t overinvest in large language models. Too many people think of AI solely in terms of large language models, which are trained on trillions of parameters, when in fact, purpose-built AI models are better suited for addressing specific tasks.  
 
2. Don’t let LLM success cloud your judgment. Most enterprise problems require more complex solutions beyond writing clever prompts to organize basic forms of structured data.  
 
3. Explore the world of AI beyond LLMs. Maturing beyond the one-size-fits-all approach of using LLMs means looking at technology more holistically. 

Learn More  >

Fun Fact

 

In the early 1950s, there were various names for the field of "thinking machines": cybernetics, automata theory, and complex information processing. The term "artificial intelligence" was coined at the 1956 Dartmouth Workshop, when a small group of visionary scientists got together to brainstorm how machines might think like humans.   

 

The initial meeting was organized by John McCarthy, then a mathematics professor at the College. In his proposal, he stated that the conference was “to proceed on the basis of the conjecture that every aspect of learning or any other feature of intelligence can in principle be so precisely described that a machine can be made to simulate it.” 

 

Source: History of Data Science. 

 

 

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AI by the Numbers

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Stop wasting money on personal productivity! That's the take-away from Automation Anywhere and Forrester's new study on how top organizations are readying themselves for a higher-impact future.

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66% of IT leaders and CxOs say general-purpose copilots can help personal productivity BUT may not be economically viable.

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71% say proper business value/ROI for AI agents will only be achieved with longer-running processes that combine model decision management with a strong action (automation) aspect.

Source: Automation Anywhere

ABBYY in the News

  1. AI Journal: Turning data into value: What 5.9 billion processed pages reveal about business sustainability in the AI era  >
    Discover how to make data work harder for businesses and the importance of purpose-built AI in this article written by our very own Maxime Vermier. Read the article in AI Journal. 
  2. Analytics India Magazine: How Developers Pushed the Boundaries of AI in ABBYY’s Hackathon  >
    Celebrate the innovative winners of the 2025 Hackathon at our third annual AI Pulse Developer Summit in Bengaluru. Participants came from big tech consulting firms, tech companies and academic institutions to develop innovative solutions using ABBYY document processing technologies, while integrating AI agents and various GenAI frameworks. Read the article in Analytics India Magazine.
  3. ABBYY: ABBYY Launches New Process AI Solutions to Accelerate Consulting Projects and Deliver Advanced Analytics for Document-Centric Workflows  >

    Explore our two new Process AI solutions, Process AI for Consulting (PAIC) and IDP Analytics, and learn how we are  meeting the $5.3 billion market demand for purpose-built AI to deliver process optimization. Read the full press release.

    Ai Pulse

    ABBYY in Action: Innovation Spotlight

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    ABBYY AI at Work in Transportation & Logistics: Expediting Customs Clearance at Borders

    CustomsTrack, a specialist in customs compliance, implemented ABBYY’s purpose-built AI for document processing into its customs automation platform, resulting in 100% accuracy of extracted data, 95% faster goods to market, 99% straight-through processing, and time at border reduced from ONE HOUR to FIVE MINUTES.

    Watch Now
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    Developer Relations Lead Matt Netkow recently delivered a two-day workshop at ABBYY DevCon 2025 on Model Context Protocol (MCP)

    MCP is an open standard that bridges large language models (LLMs) with various data sources and tools, enabling developers to design dynamic workflows. The workshop centered on building an MCP server designed to streamline a typical bank account onboarding process. The workshop and source code are freely available, so if you’re interested in learning MCP fundamentals, check it out.

    Read More
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    From Open Source to Agentic AI: Exploring Evolving Tech From a Journalist Perspective

    This episode provides you with a comprehensive look at the landscape of AI over the past 18 months. Topics include the open-source community's role in AI development, sustainability of AI, and predictions of AI advancements by the end of 2025.Youtube - Spotify.

    Watch Now

    AI in Practice: Real-World Applications & Case Studies

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    FUJIFILM Improves Invoice Processing Accuracy by 40% with ABBYY

    FUJIFILM lauds ABBYY for its transformative impact on its customers. By leveraging ABBYY’s intelligent document processing technologies, FUJIFILM has not only reduced manual effort but also enhanced productivity across the board. The ripple effect has been profound; team members have shifted focus to high-value areas within the business, with cost savings at 35%. 

     

    Read Customer Story  >

    Quick Resources & Events

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    Ascend 2025.2

    Join us for the fall edition of ABBYY’s virtual event covering the latest innovations and roadmap in AI and automation, taking place on October 14. The theme for this edition is “Clarity in Motion”, reflecting ABBYY’s unique ability to turn fragmented, messy enterprise data into structured insight — and then turn that insight into continuous, intelligent action.

    Save your spot today!  >

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    Gartner Hype Cycle for Enterprise Process Automation 2025 

    In this brand-new report, Gartner explores how process mining platforms such as ABBYY Timeline support the enterprise process automation journey.

    Download your copy  >

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    Xtreme Xperience Super Car Driving

    Autobahn Country Club, Joliet, IL – August 22 – See how Purpose-Built AI is delivering measurable, predictable, and compliant outcomes. Then take a Ferrari, Lamborghini, Porsche, or other exotic supercar for a drive around the racetrack. 

    Register your interest  >

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    ABBYY AI Summit for Financial Services

    Fenway Park, Boston, MA – September 12 –Join an exclusive group of ABBYY customers and industry experts to explore how purpose-driven AI is reshaping the financial services industry and enjoy a baseball game afterwards.  

    Register your interest  >

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